Service	Category	Quick Access	Notes
Service: How to open a bank account	Category: Individuals	Quick Access: Service details Explanation video	Notes: (With branch and account type selection) — the link includes a PDF service guide, a video, and frequently asked questions
Service: How to subscribe to internet banking	Category: Individuals	Quick Access: Service details Explanation video	Notes: Activate internet banking before downloading the app. The Internet Banking service includes an explanation, subscription form, user guide in PDF, and frequently asked questions.
Service: How to activate the application	Category: Individuals	Quick Access: Service details Explanation video	Notes: The link contains the explanation, user guide PDF, explanation video, store links on Google Play and the App Store, and frequently asked questions
Service: How to use the instant payment service (LY pay)	Category: Individuals	Quick Access: Service details Explanation video	Notes: The link includes frequently asked questions, a video, and an explanation.
Service: How to subscribe to the SMS (text messaging) service	Category: Individuals	Quick Access: Service details	Notes: Automatically activated when opening the account. To learn how to send messages and the commands provided by the SMS service (frequently asked questions)
Service: How to easily and conveniently obtain your IBAN number”	Category: Individuals	Quick Access: Service details	Notes: And you can also obtain it through the SMS service
Service: How to purchase prepaid recharge cards	Category: Individuals	Quick Access: Service details	Notes: (Explanation, frequently asked questions, and service guide PDF)
Service: How to file a complaint about services (reclaim request)	Category: Individuals	Quick Access: Service details Explanation video	Notes: If no response is received within 24 hours, the procedure is explained in the link.
Service: How to update the data	Category: Individuals	Quick Access: Service details Explanation video	Notes: A message is automatically sent to the customer through the system requesting the update shortly before it is due
Service: Internal transfer service between local banks via forms	Category: Individuals	Quick Access: Service details	Notes: Transfer of funds in local currency from one account to another within the same bank or to an account in another bank using forms.
Service: Personal purposes system for reserving the annual allocation from the Central Bank of Libya	Category: Individuals	Quick Access: Service details Explanation video	Notes: All details are available in the link.
Service: Subscription to account statement via email	Category: Individuals / Companies	Quick Access: Service details	Notes: Full account statement (explanation, frequently asked questions, and subscription form) daily, weekly, monthly
Service: How to open a bank account	Category: Companies	Quick Access: Service details	Notes: How to, and frequently asked questions
Service: How to subscribe to internet banking	Category: Companies	Quick Access: Service details Explanation video	Notes: Accessing and subscribing to the Internet Banking service: (banking) includes explanation, subscription form, user guide PDF, and frequently asked questions
Service: How to update the data	Category: Companies	Quick Access: Service details Explanation video	Notes: A message is automatically sent to the customer through the system requesting the update shortly before it is due
Service: E-commerce	Category: Companies / Sole Proprietorships	Quick Access: Service details Explanation video	Notes: Frequently asked questions are available via the link.
Service: Electronic payment services — Point of Sale — Sadad	Category: Companies / Sole Proprietorships	Quick Access: Service details Explanation video	Notes: Frequently asked questions are available via the link